This Privacy Notice for Digital Government Development Agency (DGA) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Download and use our mobile application (Jitarsa), or any other application of ours that links to this Privacy Notice
- Use the Jitarsa application. Welcome to the new Jitasa App! Connect with like-minded individuals, post volunteer activities, share experiences, and stay updated on news, alerts, and events. Download now and make a positive impact!
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.
Summary of key points
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
- What personal information do we process? We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
- Do we process any sensitive personal information? We may process sensitive personal information with your consent or as otherwise permitted by applicable law.
- Do we collect any information from third parties? We do not collect any information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
- How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information.
- What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
- How do you exercise your rights? The easiest way to exercise your rights is by contacting the relevant government office. Users wishing to access, update, or delete their personal data must visit the appropriate government office, such as the district office, where account creation and deletion can be processed.
Table of contents
1. What information do we collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include the following:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Usernames
- Passwords
Sensitive Information
When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
- Social security numbers or other government identifiers
Application Data
If you use our application(s), we may collect the following information if you choose to provide us with access or permission:
- Push Notifications: We may request to send you push notifications regarding your account or certain features of the application(s). You can opt out by turning off push notifications in your device settings.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
2. How do we process your information?
We process your personal information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
Examples include:
- To facilitate account creation and authentication
- To deliver and facilitate delivery of services to the user
- To respond to inquiries/offer support
- To send administrative information
- To evaluate and improve our Services, products, marketing, and user experience
- To comply with legal obligations
3. When and with whom do we share your personal information?
We may need to share your personal information in the following situations:
- Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or acquisition.
- When we use Google Maps Platform APIs: We may share your information with Google Maps APIs, which may use GPS, Wi-Fi, and cell towers to estimate your location.
4. Do we use cookies and other tracking technologies?
We use cookies and similar tracking technologies (e.g., web beacons and pixels) to gather information when you interact with our Services. These help maintain security, fix bugs, save preferences, and assist with site functions.
We may also allow third parties to use tracking technologies for analytics and advertising purposes.
5. How long do we keep your information?
We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required by law.
6. How do we keep your information safe?
We use organizational and technical security measures to protect your personal information.
Important: However, we cannot guarantee 100% security, so we cannot promise that unauthorized third parties won't be able to access your data.
7. Do we collect information from minors?
Yes, we may collect personal information from minors under the age of 18. However, we take the protection of children's privacy seriously.
If we collect personal information from children under 18 years old, we require the consent of a parent or guardian before collecting such data. The personal information we may collect from minors could include photos and other related data, and we ensure that the collection and use of this information comply with applicable laws and regulations regarding children's privacy.
If you believe we have collected data from a minor without appropriate consent, please contact us immediately, and we will take the necessary steps to remove such data.
8. What are your privacy rights?
Depending on where you live, you may have certain rights to access, update, or delete your personal information. These rights can be exercised by contacting us.
9. Controls for do-not-track features
We do not currently respond to Do-Not-Track (DNT) signals from browsers.
10. Do we make updates to this notice?
Yes, we may update this Privacy Notice from time to time. You will be notified of any material changes.
11. How can you contact us about this notice?
Digital Government Development Agency (DGA)
Office: 999 Chaengwattana Road, Thung Song Hong, Lak Si, Bangkok 10210
Fax: (+66) 02 612 6011-12
Email: [email protected]
Telephone: (+66) 02 612 6060
12. How can you review, update, or delete the data we collect from you?
To review, update, or delete your personal information, you may need to visit your local district office or the appropriate government office where account creation and deletion are processed.